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Bike servicing, wheel builds, suspension service, events, chats, good times


Shop Terms and Conditions

Returns Terms and Conditions


We will honour a refund or exchange for 28 days after purchase.


Please email us to confirm a return, reason for return and preference of refund or exchange, we will reply to confirm a return, then post your returns to:

Rule 5 Bikes

253D Ditchling Rd


East Sussex



We will only authorise a refund when notification of a returned item has been sent to us.


Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached.


We will refund you to your original payment method.


We make no charge for returns, there is no restocking fee.


Please do not send your purchase back to the manufacturer.